About This hackathon
Customer service is being redefined by AI, and this hackathon is your chance to lead that change. Teams will build next-generation support systems, including empathetic chatbots, automated ticketing triage engines, and real-time voice translation tools for global support centers. The challenge is to create AI that can handle complex customer queries with high accuracy and a human-like touch, reducing wait times and increasing customer satisfaction. Participants will learn to integrate sentiment analysis to help agents prioritize the most urgent and sensitive customer needs.
